Welcome to Absolute Tree & Garden Services. These Terms & Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Definitions
"Company", "We", "Our", and "Us" refers to Absolute Tree & Garden Services.
"Customer", "You", and "Your" refers to the person or entity purchasing our services.
"Services" refers to the tree and garden services provided by our company.
2. Services
2.1. We provide a range of tree and garden services as described on our website and in our service agreements.
2.2. All services are subject to availability and we reserve the right to refuse service to anyone for any reason at any time.
2.3. We will make every effort to complete services on the agreed date and time, but we are not responsible for delays due to weather conditions or other circumstances beyond our control.
3. Quotes and Pricing
3.1. All quotes provided are valid for 30 days from the date of issue, unless otherwise stated.
3.2. Prices are subject to change without notice. The price charged will be the price agreed upon at the time of booking.
3.3. Additional charges may apply if the scope of work changes or if unforeseen circumstances arise during service delivery.
4. Payment
4.1. Payment is due upon completion of services unless otherwise agreed in writing.
4.2. We accept payment by cash, check, or electronic transfer.
4.3. Late payments may incur interest charges at a rate of 2% per month.
5. Customer Responsibilities
5.1. You are responsible for ensuring we have safe and reasonable access to your property to perform the agreed services.
5.2. You must inform us of any potential hazards, underground services, or special conditions that may affect our work.
5.3. Any necessary permits or permissions required for the work are your responsibility unless we have agreed in writing to obtain them on your behalf.
6. Warranties and Liability
6.1. We warrant that our services will be performed in a professional manner in accordance with generally accepted industry standards.
6.2. Our liability is limited to the cost of the services provided. We are not responsible for indirect, consequential, or incidental damages.
6.3. We maintain appropriate insurance coverage for our services. Certificates of insurance are available upon request.
7. Cancellations and Refunds
7.1. Cancellations made with less than 24 hours' notice may incur a cancellation fee of 50% of the quoted price.
7.2. Refunds for unsatisfactory work will be considered on a case-by-case basis and must be requested within 7 days of service completion.
8. Intellectual Property
8.1. All content on our website, including text, graphics, logos, and images, is the property of Absolute Tree & Garden Services and protected by Australian and international copyright laws.
8.2. You may not use, reproduce, or distribute our content without our express written permission.
9. Privacy
9.1. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.
10. Dispute Resolution
10.1. Any disputes arising from these Terms & Conditions or our services will be resolved through negotiation, mediation, or arbitration in accordance with the laws of New South Wales, Australia.
11. Changes to Terms & Conditions
11.1. We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: [email protected]
Last Updated: September 2024
By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
