At Absolute Tree & Garden Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number
- Service Information: Details about the gardening or tree services you request
- Communication Records: Records of your interactions with us, including emails and phone calls
- Website Usage Data: Information collected through cookies and similar technologies when you visit our website
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our tree and garden services
- To communicate with you about your service requests and appointments
- To send you important updates about our business and services
- To personalise your experience on our website
- To process payments and maintain accounting records
- To comply with legal obligations and resolve disputes
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our business (e.g., payment processors)
- When required by law or to protect our legal rights
- In the event of a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the personal information we hold about you
To exercise these rights, please contact us using the information provided at the end of this policy.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Last Updated: September 2024
By using our services or website, you acknowledge that you have read and understood this Privacy Policy.
